Can I place an order for work to be completed in the future?
Yes, absolutely. This option is very popular with our university clients who often need to get clearance for projects from their finance departments prior to budget deadlines. Simply…
Do I need an account?
You do not need to open an account in order to send us transcription. We have no minimum order sizes (or maximum) and are as happy to accept…
Do you offer discounts to students?
Unfortunately when it comes to transcription our prices are not set at a level where we are able to offer a discount to students and maintain a sufficient…
Do you offer any discounts?
Yes – we offer discounts on bulk orders of more than 50 hours. Contact us for details.
Do you accept Purchase Orders (PO)
Yes we do. If you need to raise a PO get in touch and we can provide a formal quote with the full cost of your transcriptions which…
How much do you charge for transcription?
Click here for a list of our current prices and an instant quote. Personalised quotations available on request. Contact us for quotes for 50 hours of work or…
How do I pay for transcription or translation work?
We invoice you once the work is complete. We do not ask for payment in advance. Payment methods include Visa Debit and Credit, MasterCard Debit and Credit, American…
How much do you charge for Translation?
We offer an instant quote service online.
The audio quality is poor – will you charge more?
No. We do not charge extra for background noise or poor quality recordings. We have specialist software that boosts particular frequencies and assists us to detect and extract…
Do you charge extra for difficult accents?
No. We have transcribers with many years experience and expertise in transcribing strong regional accents and second language English speakers. Unlike a lot of our competitors we do…